Our Reviews

4.9
Based on 35 reviews
Milton Panagopoulos
Milton Panagopoulos
19:30 08 Apr 21
Dr. Zivich is the best! Very professional, very knowledgeable, and very personable. You can always connect with his office very easily. Everyone that works there Joe the nurse and the front desk people are extremely kind and helpful. I never leave Dr Zivich's office feeling that I didn't get everything I needed answered. He is seriously the best of the best! Highly recommend!
Christine Foerster
Christine Foerster
15:35 05 Apr 21
I don’t have a single negative thing to say about Dr. Zivich and his staff at BDH! Every visit has exceeded expectations in regards to friendliness, efficiency, and addressing the reason for my visit. Finding a PCP who genuinely cares about your health and makes you feel like you are more than just a number/appointment is HARD, and I couldn’t recommend BDH enough for their incredible staff and services. I have gone in for: rapid Covid testing, bloodwork, medication changes, physical ailments, and supplementation help. My boyfriend won some free Botox and spoke very highly of the appointment, which was scheduled promptly. That’s another thing- scheduling is so easy. You don’t have to wait weeks for your appointment which happens a lot with PCPs through MassGen/Brigham and other surrounding public healthcare providers.He is also now offering DEXA scans at a separate location, which is a valuable tool for weight loss patients and fitness enthusiasts, and DEXAs available in the New England area are few and far between.Thank you for everything you’ve done, Dr. Steve!
Laurie R
Laurie R
17:52 30 Mar 21
Dr. Steve as well as the rest of his team at BDH are amazing.From my initial phone call in which I spoke with the receptionist, Michelle, who was just Great, she made me feel very comfortable as she took the time to answer all of my questions/concerns during a stressful time in my Life as I was trying to find a new PCP with the Pandemic going on. She helped me to book my new Patient consult with Dr. Steve. I was able to secure an appointment within 10 days. ( Not bad considering most of the time it takes months to get a New Patient Appt.)My appointment went Better than I could have ever imagined. I have a bit of a complex case including recently new diagnosis of T2D. Dr. Steve was nothing short of Amazing. His Attentiveness to all the details of "ME" from all of my health care history through my current conditions. He definitely made me feel better going forward knowing that I am no longer just a number mixed in with thousands of others, Direct Care with Dr. Steve is the Only way to go in Today's busy World. I am now Excited for what the future holds for me in that I now have a PCP 24/7 ..365 days a year along with Healthcare Team behind him who has my Healthcare Goals as their Top Priority..to be the healthiest, Happy version of Me!! I will recommend him to all of my Family and Friends!!
Serena Bouvier
Serena Bouvier
20:52 29 Mar 21
I went  to BDH for laser hair removal on legs and armpits. The office is clean and welcoming and Dr. Zivich is fantastic to work with (it's six hour long sessions... so lots of time talking!). He's caring, knowledgeable and takes a holistic/patient-focused approach to wellness.Dr. Zivich was meticulous, he worked with me in early sessions to adjust laser settings based on pain threshold/skin reaction, and passed over stubborn areas 3x in the later sessions, leading to excellent results.
Juliana Mitchell
Juliana Mitchell
15:18 20 Mar 21
Truly positive experience at BDH. Easy to find. Space is so welcoming. Staff extremely kind and professional.At 57 years old - I have the common aging deep "11" forehead lines.I felt they made me appear angry when I wasn't at all. I had tried multiple topical products and treatments for years.I went to BDH for a consult for treating those deep forehead/frown lines with Botox.Amanda Digitale RN, BSN was knowledgeable, informative and completely reassuring. We made a plan and I was treated right then and there with the first of the recommended sessions. It was mildly uncomfortable (but- hey it is an injection right?). Total injection time was only a few minutes.I tolerated the treatment with only a mild, dull headache for a few days- which I had been made aware was a potential to occur. After 5 days I really have begun to see RESULTS!I have my follow-up planned and am sooooooooo looking forward to continuing to brighten my face by softening / losing my "11".I feel I have a talented clinician who is truly tuned in to my goal and dedicated to helping me reach it.GO See Amanda at BDH - I promise you will be glad you did!!!
Grif Murray
Grif Murray
22:43 24 Feb 21
One of the most welcoming staff and health practices I've experienced. Very attentive to your needs. Dr. Zivich is full of knowledge and driven by finding a solution as your primary doctor.
Jeremy Cabral
Jeremy Cabral
21:26 09 Feb 21
Dr Zivich and the team at Boston Health Direct have been nothing but a pleasure to work with. Very knowledgeable, true professionals. During these concerning times where health and wellness are vital, Dr Zivich and his staff have given me much needed piece of mind.
Charles Raymond Selker, II
Charles Raymond Selker, II
15:25 13 Jan 21
I have been a patient of Dr. Steve Zivich prior to him starting Boston Direct Health. Once I learned that he was taking health and wellness to the next level I knew that this was perfect for me. Being a Essential Medical Worker this last year has highlighted the importance of having access to my doctor and one that knows me, my interests, and my desire to keep improving as I find myself in my mid to late 50's. I appreciate his new offices on Boylston St which enhances the great care that he already offers. His staff are friendly and welcoming as well. I currently am using the services of BDH for weekly COVID19 testing, Rapid testing when I return from traveling, and even had some minor cosmetic procedures on my face to remove life long moles and the results were great! If you're looking for BOTOX, Dr. Zivich has you covered there as well.BDH is the place for me to not just to take care of the medical needs that come up in life, but a solid practice with a good referral base and offers the care that allows me to thrive as I get older.If you're looking for solid care that is personalized, offers flexibility in having access to your Care Team and want to treated as a person and not just a diagnosis or an appointment to be checked off...then give them a try!Thanks again Dr. Zivich and Boston Direct Health.
Loren Loreti
Loren Loreti
20:55 11 Jan 21
Dr. Zivich has been my family’s primary care physician for many years and I can’t speak highly enough about how fantastic and essential his services have been for us, especially during these crazy COVID times. From his concierge medicine business model, to available and hassle free COVID testing, laser hair removal, skin tightening, Botox and fillers, he is my one stop shop for all things medical. I greatly appreciate everything that Dr. Zivich and his team has done for me and my family throughout the years and I look forward to continuing our relationship with them. Thank you so much, Boston Direct Health!
Kristina Wischhusen
Kristina Wischhusen
00:43 20 Nov 19
I would recommend Dr. Zivrch to my closest friends and family!
Peter Duriga
Peter Duriga
14:53 25 Oct 19
My experience with Boston Direct Health, and more specifically Dr. Steven Zivich, has been tremendous. Dr. Zivich takes the time to listen to a patient and is responsive when a patient has a question. He uses the latest technology that best connects him to serve his clients. The organization is proactive in preventative treatments (immunization, flu shots, etc.). If diagnostics are required, he and is staff work with third party providers so tests are processed quickly and accurately.
Julie Sousa
Julie Sousa
17:49 12 Oct 19
I needed to see Dr. Steve on short notice. He made himself readily available and highly accommodating. Top-notch service from him! Thanks, Steve!
Kristi ACW
Kristi ACW
11:35 25 Sep 19
I’m grateful for BDH & Dr. Zivich. This is unicorn care. This is how people hope they will be treated when we get sick or have questions but in my extensive experience as a patient, is exceedingly difficult to find.
Jingli Kiger
Jingli Kiger
21:06 19 Sep 19
I have known Dr. Zivich for nearly five years.He was my parents' primary care physician for about 2 years until both of my parents passed away. I still remember right after we met Dr. Zivich, I told him that my parents were from China and they did not like to over-treat their health problems and over-drug their bodies (like many Americans do). To my surprise, he was very understanding and did not favor further medication or treatment as a number of physicians do. He was always very patient, respectful and considerate.Now he has been the primary physician of a senior veteran who I have been caring for more than a year. He is as fine a doctor as we could ask for.He answers our questions and requests promptly. We can contact him no matter how late it is at night, if we have a potentially dangerous situation. Consulting him on the phone has saved us trips to hospitals and emergency rooms.He is also very knowledgeable about the medicines we are taking, especially their interactive and synergistic effects. He is the most informed doctor in this regard I have ever had the privilege to know.Scheduling appointments with him is never a problem; he can always manage to see us within a day or two. Such is virtually impossible to count on with most physicians in big hospitals and major clinics. We do not get nearly as much help from them as we get from him.I highly recommend Dr. Zivich as a primary care physician or family doctor. He is a wholly motivated and caring physician, fully representative of how all doctors should be.
Kaivan Khavandi
Kaivan Khavandi
18:53 12 Sep 19
Superb PCP, with expertise in musculoskeletal medicine. Provided a great consultation and expert management plan during my acute back injury. Genuinely caring - adjusted his schedule to accommodate a home-visit, and went the extra mile to ensure I had everything required for a quick recovery. Very impressed (& I speak as a physician myself).
Michela Raymond
Michela Raymond
22:32 22 Aug 19
I’m so thankful for everything Dr. Steve Zivich has done for me. He’s very personable and caring. It’s hard to find that in today’s medical field. He listens to your problems and how you truly feel inside and goes above and beyond to cater to your every need. I’ve had a rough year and without Dr. Zivich I’d be lost! Boston Direct Health has changed my life. Thank you so much!
Trevor Owens
Trevor Owens
20:20 20 Aug 19
I love Dr. Steve he’s THE BEST in Boston hands down! I’ve been working with him for a few months now and things have been great. He’s a super knowledgeable man that takes pride in a consultative approach with his patients upon your first visit. He takes time to understand who you are and what your health goals are, then works with you to formulate a health plan that’s going to be most beneficial for YOU! He understands that not every human is the same, so every patient must be treated with a health plan that’s efficient, affordable, customizable, and flexible for that patients health and life. So if you’re like me who was sick and tired of being pushed in and out of doctors offices, feeling like you are just another number and not a HUMAN needing primary care, make an appointment to see Dr. Steve ASAP!
Thomas Rocharz
Thomas Rocharz
11:05 12 Jun 19
I spent a while finding the right primary care doctor when I finally found Dr. Zivich. He’s incredibly personable, extremely receptive, and easy to discuss any medical issue with. Due to a move I unfortunately had to switch doctors, but after switching and having a lengthy wait for my new primary, Dr. Zivich was able to fit me in on short notice and completely work with my schedule.I would highly suggest anyone in the Boston area that is looking for a more personal, involved, and caring relationship for their primary care look into Dr. Zivich with Boston Direct Health. The care he provides is more than worth it.
Cate Burkhardt
Cate Burkhardt
20:12 05 Apr 19
I have been a patient of Dr. Steve’s for about 3 months. He has helped treat me for a variety of things including chronic emotional stress and anxiety, poor gut health, and even 2 orthopedic injuries. He spends a LOT of time on intake which is fantastic to not have to feel rushed in your doctor appointment, and he uses a full mind/body/nutritional approach so you truly feel listened to. I recently injured my shoulder and was able to call Dr. Steve the instant I hurt it, and he got my MRI approved expeditiously. Last month I injured my wrist and was able to see him that same day as well, no ER, no urgent care. I highly recommend Boston Direct Health and their monthly concierge medical program. He’s always there when you need him!
George Vinal
George Vinal
17:10 15 Nov 18
This is the best option for healthcare. Knowledgeable, professional, and skilled. By far the most accessible and convenient route one can take.
Alejandro Cajigal
Alejandro Cajigal
17:21 13 Nov 18
I have had nothing but great experiences as a patient of Doctor Zivich and a member of Boston Direct Health. He is knowledgeable, attentive, and a great listener. It is so rare to find a doctor like him and highly recommend him!
Gary G
Gary G
10:18 21 Oct 18
Giving it is how hard it is to find a good caring PCP I’m surprised there’s not more reviews. Dr. Zivach is always available for any important medical questions or concerns. He has helped me greatly with my physical and mental health in the last year. He put Together a healthy eating regiment and work out routine for me. I lost 40# last year. It gave me great awareness and eductated me on my health and lifestyle. I’ve never experienced the care and customer service like this ever in 35 years. He’s always available and truley a geniune man and Doctor. His office is right by Copley parking easy to find. Just amazing! Thank you. I’m surprised there are not more great reviews on here. I was Dr Zivachs patient at Fenway health for almost 2 years. I was so excited he was opening his new practice for many reasons. For one he has completely helped me with my mental and physical health. He went out of his way to write me an excersise plan and and great diet more of Healthy eating and awareness of my food intake.My restaurant closed at the end of June last year. I was Hospitilzed for a few days. Dr Zivach came out of his way to come see me at Saint Elizabeth’s. The staff and Doctors there were blown away. He is so caring and understanding and just wants the best for his patients. He always responds immediately via text or call. Ive never waited a long period of time for my medications. I would recommend him to anyone. Blessed to have him as my Dr.! Thanks Dr.Z!
R. Mitchell Thomas
R. Mitchell Thomas
23:16 17 Sep 18
I really like going to Dr Zivich because he's super knowledgeable and easy to talk to. I feel like he listens to what I'm saying to fully understand an issue, instead of just telling me what to do based on a list of symptoms. Thanks Dr Z!!
Kathryn Swiniarski
Kathryn Swiniarski
23:51 07 Sep 18
I liken this service to an AMEX platinum card...... yes, there is an upfront cost, but if you like cutting lines and expect exceptional service each and every time Boston Direct is a must.
Rebecca Gagliostro
Rebecca Gagliostro
13:11 29 Aug 18
Dr. Zivich is a talented, caring and thoughtful physician who is clearly motivated by a genuine drive to improve his patients’ lives. I’m very excited about his new practice, Boston Direct Health, which has established a ground-breaking model for what our healthcare system should be. He has made accessibility to his quality care even easier and is dedicated to being available to his patients to address any health concerns they may have. Unlike most physician practices, you won’t have to wait weeks to a month to see him. This is because his practice focuses on being available for same day or next day appointments, which is important because you can never predict when you’re going to get sick. Even if you don’t have an appointment, Dr. Zivich is still available to consult with you via phone, text, or email. I truly wish more physicians would take this patient-focused approach to healthcare. If you haven’t heard of Direct Primary Care before, I strongly recommend giving Boston Direct Health a call!
Manny Ramirez
Manny Ramirez
22:25 23 Aug 18
Dr Zivich is perhaps the most compassionate, thorough and efficient physician I have ever met. Every time I have a concern or question he takes the time to patiently explain things to me in detail and make sure that I am informed and reassured. He is knowledgeable and has natural a way of explaining complex scientific jargon to the Everyman (or Everywoman). I have never had a problem reaching him, and he always finds a way to make time for me.
David Abukhater
David Abukhater
15:37 23 Aug 18
Many practices boast about their individualized care services, but I have never seen anyone execute and deliver on their promises quite like Dr. Zivich. The class of service I've received since becoming a member has been unparalleled and I truly challenge others to find someone better - because I know it will be nearly impossible. Steve is incredibly responsive and always presents various therapeutic options for me to ensure I'm part of the decision process. I'll be a loyal member and patient to Boston Direct Health for many years to come and I highly recommend others to do the same!
Christopher Countryman
Christopher Countryman
20:20 21 Aug 18
As my husband’s PCP we found Dr Z to be kind, caring and compassionate. A good listener that tries to do the right thing for his patients. Never any problems and always available to answer and concerns or questions. We both highly recommend him without reservations.
Kelly Nguyen
Kelly Nguyen
13:01 03 Apr 18
Not helpful or caring. He came into the room already looking careless.. I had to go to the clinic that day because it was the only thing opened on the weekend. I came in because I had a lot of ear pain and couldn't hear and it felt very swollen. Thinking/knowing I had an ear infection, even the nurse that saw me before the doctor said I had an ear infection. He told me I DIDN'T have one and my ears were swollen because or q-tips. He looked at my ears and situation like it was nothing. He made me pay $35 for eye drops that were not helpful. 3 days after using the ear drops, my ears started to be in more pain than ever. I called the clinic he worked at and another doctor got me the CORRECT medication. I ended up going to my family doctor a couple days after again to make sure I was on the right medication. My doctor said I definitely had an ear infection and the ear drops only made it worst. She could tell by looking into my ear because the infection was still there.
Ronaldo Fujii
Ronaldo Fujii
19:06 18 Jan 18
Best Doctor I had. Very knowledgeable and very carrying
Elias D
Elias D
02:38 03 Oct 17
My PCP and he's great. He listens, he helps, he cares.
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